Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how LinkVault (LinkVault Authority Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to all visitors and clients who use our services for link building and outreach campaigns.

Who We Are

We operate as a digital marketing service provider specializing in monthly link building and outreach campaigns for Vancouver-based SaaS brands. We collect and process personal information to deliver authority growth packages and maintain client relationships. Our operations are based in Vancouver, Canada, and we comply with applicable Canadian privacy laws.

Information We Collect

We collect several types of information to provide and improve our services:

Contact Information: Name, email address, phone number, and company details when you inquire about our services or sign up for campaigns.
Business Information: Details about your company, industry, website, and current marketing strategies to develop tailored link building strategies.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and browsing behavior through cookies and analytics tools.
Communication Records: Emails, messages, and correspondence related to campaign management and client support.
Payment Information: Billing details and transaction history for service agreements (processed securely through third-party payment processors).

Legal Basis for Processing

We process your personal information based on several legal grounds: your consent when you provide information through forms or agreements; our legitimate interests in managing client relationships and delivering marketing services; and contractual obligations to provide the services you've requested. We also process data where required by law or to protect our legal rights and the rights of our clients.

How We Use Your Information

We use the information we collect to: deliver and manage your link building and outreach campaigns; communicate with you about services, updates, and support; analyze campaign performance and provide reporting; improve our website and service offerings; comply with legal obligations; and prevent fraudulent activities. We do not sell your personal information to third parties.

Data Retention

We retain personal information for specific periods based on the type of data and its purpose: contact information and client records are retained for the duration of our business relationship plus 24 months after contract termination; communication records and campaign data are retained for 36 months to ensure service quality and dispute resolution; website analytics and cookie data are retained for 14 months; server logs and security data are retained for 12 months; and payment records are retained for 7 years to comply with Canadian tax and accounting regulations.

Your Rights

You have the right to access your personal information and receive a copy of data we hold about you. You can request correction of inaccurate information, deletion of your data (subject to legal obligations), and restriction of processing. You also have the right to data portability and can withdraw consent at any time. To exercise these rights, please contact us using the details below. We will respond to requests within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and improve our services. These include essential cookies necessary for site functionality, analytics cookies to understand user behavior, and marketing cookies to personalize content. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit site functionality. We comply with privacy regulations regarding cookie consent and transparency.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. This includes encryption of data in transit, secure storage systems, regular security audits, and restricted access to personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of all data.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in delivering our services, including email marketing platforms, analytics tools, payment processors, and campaign management software. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services. We do not control their privacy practices, and you should review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the last modified date on this page. Your continued use of our services after updates constitutes acceptance of the revised policy.

Supervisory Authority

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC), which is the federal independent authority responsible for privacy protection in Canada. You can contact the OPC at 1-800-282-1376 or visit their website for more information about your rights.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +1 604 738 2951

Address: West Pender Street 1055, Vancouver, V6E 2V6, Canada